Waived Diagnostic Fee

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William Ude, Last month

January 22, 2024
I had a new Trane furnace installed and worked on by a different HVAC company. Despite replacement of defective parts, 3 times, the furnace continued to have excessive noise problems with the inducer unit. I spoke with Trane Consumer Relations, Product Support about my problems. They were helpful and understood my frustrations. They recommended that I contact California Indoor Comfort as highly trained to work on my unit.
I called and spoke with Keith about the problems I was having. He was very helpful. He said that he would contact Trane directly so that he could research the history of my furnace. He was able to obtain information about an upgraded part. Daniel, from California Indoor Comfort came to the house to diagnose the problem, correct the natural gas pressure levels and install the new, upgraded inducer assembly.
Both Keith and Daniel explained things very well.
I am very pleased that Trane Consumer Relations recommended California Indoor Comfort and I am also very pleased with the work that California Indoor Comfort did. California Indoor Comfort went the extra mile for me! Thanks so much! Appreciate it!

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Rick Banks, Last month

Excellent service at reasonable prices. I will definitely use them again!

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Nancy Baker, Last month

We have been customers of California Indoor Comfort for many years, and have always received excellent service. Most recently my thermostat was not working on these very cold mornings, they responded immediately and fixed the problem in no time. I highly recommend this company!

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Donna Clark, This year

Very pleased with service call.

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Neal Howard, This year

Curt and the entire staff are always personable, from the office down to those who perform the service calls. They are flexible in making appointments. When they come to our home, staff are courteous and efficient. They are very good at explaining what they did, what needs to be done, timeline for getting additional parts and service completed, as well as discussing charges before asking us to sign off.

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Cher B., This year

Always reliable.

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Karen Rau, This year

Knowledgeable, friendly, service. Answered all my questions. Gave me an estimated time of arrival and then followed up with a text when tech on his way. Very happy with service. Will use again

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Chris Orosco, This year

I had my dryer vent cleaned.

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Hymman Wood, This year

The installers were knowledgeable and willingly answered questions.

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Michael Ortiz, Last year

Did the job efficiently in said would be done when they were done.A plus.