Reviews

The usual first-rate service.

Dave - Friant, CA
5 hours ago

Have gotten service twice a year for many years and you always get me done first thing in the morning, as I work. Always satisfied.

great service

Linden - Fresno, CA
3 days ago

prompt, curteous and reliable service

John - Fresno, CA
3 days ago

Always very good service

Mildred - Clovis, CA
9 days ago

very good

Marty - Fresno, CA
30 days ago

He was very pleasant and knowledgeable,informative and helpful.

Whole house fan job

Lyle - Fresno, CA
31 days ago

Dear Keith and Lisa, Ever since we knew we were getting our home, we had you come out to check out the systems etc. We've not had anyone else out here for any kind of a/c-heating service whatsoever. We trust you and have been loyal, appreciating your service and also friendship I might add. We've spent a great deal of money with you. I am a huge fb poster. We HAVE gotten you business by posting on fb. Lyle has used you at his office. And I have mentioned it to our family and friends (word of mouth) and I know my mom has had you out. I think we've been very good at spreading the word of your service and doing our part to help your business grow. You Keith came out personally for the job of our whole house fan. You spoke to both Lyle and I about options etc. You came out a second time to give us a bid, talk to us about what to expect and the work that needed to be done. I and Lyle both heard you ask if we had the paint so they could paint. Lyle and I don't paint. That area up there is also very high. At no point did we understand that we had to hire a painter (since you said Dave would be doing the job and I know that he paints as well) nor did we mention that we would do the painting ourselves. It is unfortunate that there was some confusion about how the whole house fan was wired and extra time was spent trying to figure it out and make it right. Sometimes things don't go smoothly. It's part of life and business but we don't feel like it should be taken out on us and you change your mind about the painting to save money. In all the projects you've done here at our home and the many times we've had you out, this is a first that there was a hiccup. We are sad that you did not keep your word about painting and finishing up the job. It's more unfortunate that you are willing to let us go and have bad feelings for a couple of hundred dollar paint job but obviously that's the way it's going to end. Also, your guys aren't perfect. They ran all over our house looking for something that didn't exist. Lyle told the guy texturing or one of the guys that it needed texturing on the other side of the grill and I heard them say oh no, it will be covered up and it wasn't. Holes and all showing after you put up the grill. And the guy that textured should have taken the new whole house fan plate off the wall and textured. Instead he textured around it leaving a large ledge of texture built up. Some things we let slide too. We made our availability around you and never said no to when you wanted to come out.

Response from California Indoor Comfort Inc:

We are disappointed that you are not satisfied. We take this seriously and appreciate the feedback. We understand misunderstandings do occur and we would like the opportunity to make things right. Please contact the office at your earliest convenience

Good Service for the price

Susan - Fresno, CA
33 days ago

William

William - Fresno, CA
34 days ago

Great service

Great service

Donna - Fresno, CA
34 days ago

Very satisfied

John - Fresno, CA
42 days ago

Michael was a great technician. Knew his stuff. Very clean and thorough. Highly recommended.